WORK PROJECT · PROTECTED-SAFE REBUILD

Healthcare Decision Intelligence

A stakeholder-approved healthcare decision system connecting first-fill abandonment, prior authorization, and prescription insights to clear operational action.

From signal to action

The public reconstruction uses synthetic labels and values while preserving the approved information architecture, thresholds, and workflow logic.

HEALTHCARE DECISION INTELLIGENCE · SYNTHETIC DATA

From signal to action

The public reconstruction uses synthetic labels and values while preserving the approved information architecture, thresholds, and workflow logic.

HEALTHCARE DECISION INTELLIGENCE · SYNTHETIC DATA

01 · FIRST FILL WORKFLOW

A four-step workflow turns abandonment risk into coordinated action.

The stakeholder-approved reference moves from a shared threshold to a prioritized worklist, then keeps trend context and next actions in the same decision path.

FIRST FILL / DECISION PATH

From threshold to intervention

STAKEHOLDER APPROVED

01

Configure threshold

Set the shared definition of an at-risk prescription before reviewing performance.

02

Identify records

Move from summary signal to a prioritized worklist without losing the threshold context.

03

Monitor trajectory

Keep rate, delay, location, and prescriber patterns visible as the worklist changes.

04

Coordinate action

Give care teams a clear operational next step and a shared state for follow-through.

02 · DECISION WORKSPACE

A dashboard should end in a next move—not another interpretation meeting.

Thresholds, trends, and a prioritized worklist keep summary signal and operational action in the same frame.

CARE ACCESS / OPERATIONS

First Fill Decision Center

First Fill Decision Center

SYNTHETIC DATA

ABANDONMENT RATE

34.2%

Target < 30%

FILLABLE PRESCRIPTIONS

48.6K

Approved mock baseline

AT-RISK RECORDS

1.8K

Above defined threshold

MEDIAN TIME TO FILL

3.8d

Goal ≤ 3 days

ABANDONMENT TREND

Rate is moving toward target

8 WEEKS

Synthetic trajectory · Threshold context remains visible throughout the workflow.

PRIORITY WORKLIST · FICTIONAL LOCATIONS

Where teams should act first

North Harbor Clinic

68.4% · HIGH

Mesa Ridge Health

52.1% · REVIEW

Cedar Point Medical

31.7% · WATCH

Each row carries threshold context into a defined operational follow-up.

HEALTHCARE DI · DECISION WORKSPACE

Native controls · synthetic data · clip and transcript queued

HEALTHCARE DI · DECISION WORKSPACE

Native controls · synthetic data · clip and transcript queued

HEALTHCARE DI · DECISION WORKSPACE

Native controls · synthetic data · clip and transcript queued

03 · PRODUCT SUITE

One decision language, three healthcare modules.

First Fill anchors the operational story. PA Insights, the ePA Report Card, and NewRx extend the same discipline across authorization, production reporting, and prescription-market decisions.

PRIOR AUTHORIZATION

PA Insights

6 interactive prototypes

A presentation-ready funnel product backed by an eight-query BigQuery bundle, seven ETL scripts, and a LookML model with four views.

PRODUCTION REPORTING

ePA Report Card

21-worksheet production system

A staging and production redesign supporting monthly account-level distribution, accuracy fixes, and reliable operational delivery.

PRESCRIPTION INTELLIGENCE

NewRx Insights

3-screen product concept

Demand, market, and prescriber performance grounded in four personas. It remains a supporting chapter now and is reserved for a standalone case study later.

STAKEHOLDER STATUS

Approved

The First Fill reference design and four-step workflow were approved as the platform pattern.

STAKEHOLDER STATUS

Approved

The First Fill reference design and four-step workflow were approved as the platform pattern.

PROTOTYPE SUITE

6 builds

Interactive PA funnel prototypes incorporated eight scope changes in a same-evening design cycle.

PROTOTYPE SUITE

6 builds

Interactive PA funnel prototypes incorporated eight scope changes in a same-evening design cycle.

DATA LAYER

8 queries · 7 scripts

The implementation package included BigQuery logic, ETL support, and a documented LookML translation.

DATA LAYER

8 queries · 7 scripts

The implementation package included BigQuery logic, ETL support, and a documented LookML translation.

CONNECTED EVOLUTION STORY

Galaxy / Hubble

Continue into the governed analytics platform that joined discovery, learning, quality review, and release readiness.

PIERRE BYRNE · PRODUCT DESIGN

PHOENIX · 2026

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